Digital businesses use newer digital technologies in two ways, often simultaneously. They bake these technologies into their products and services, and they rely on digital channels for all interactions involving customers, employees, business partners, suppliers, investors, and regulators. BCG and MIT studied how companies design the "next release" of themselves.
Original Title: Designing Digital Organizations
External source: BCG.Perspectives
Author: Stuart Scantlebury, Jeanne Ross, and Wolfgang Bauriedel
Publication date: 12/05/2016