MIT Sloan: Thriving in an Increasingly Digital Ecosystem
Given the amount of turmoil digital disruption is causing, it’s time for companies to evaluate the threats and opportunities — and start creating new business options for the future.
Given the amount of turmoil digital disruption is causing, it’s time for companies to evaluate the threats and opportunities — and start creating new business options for the future.
The role of the servicedesk is changing, no longer it will be about low level support questions but it will have to change into an expert desk dealing with serious questions.