A three step approach to transformations
Successful transformations seem to have 3 main steps in common: identify a crisis, start a revolution and enable evolution
Top 100 Influencer on Service Management
Paul Leenards was selected for the top 100 influencers on Service Management
Nicholas Carr: The World Wide Cage
Does the Internet provide an unlimited amount of freedom or is it really an illusion and are we less free than we were before the birth of the World Wide Web?
The top killer of productivity in the office
Distractions are the #1 killer of productivity in the office, it prevents professionals for getting work done. Not being able to focus has a negative effect on the cognitive skills of workers. Organizations can create a productive environment for professionals using technology and smart building perspectives
The Guardian: How technology disrupted the truth
How technology disrupted the truth | Katharine Viner One Monday morning last September, Britain woke to a depraved news story. The prime minister, David Cameron, had committed an “obscene act with a dead pig’s head”, according to the Daily Mail. “A distinguished Oxford contemporary claims Cameron once took part in an outrageous initiation ceremony at a Piers Gaveston event, involving a dead pig,” the paper reported. How technology disrupted the truth | Katharine Viner One Monday morning last September, Britain woke to a depraved news story. The prime minister, David Cameron, had committed an “obscene act with a dead pig’s head”, according to the Daily Mail. “A distinguished Oxford contemporary…
ToDoist : Read Less. Learn More.
Technology can help you read more in less time. The question is if that is actually helpful or are these innovations hurting your comprehension?
New York Times: What Google Learned From Its Quest to Build the Perfect Team
Google is a strong believer of gathering data and keep on analysing and learning. Their HR department has been researching what makes teams succesful
Principles of Service Management
The principles of ITIL v3 as found in the 5 core books and described as aid for ITIL v3 courses
ITIL has been declared dead, again
ITIL is from different era and is deemed to be no longer relevant by some. Have I not heard this before? Declaring ITIL to be dead doesn’t make it go away.
New York Times: How to Cultivate the Art of Serendipity
Innovation isn’t all hard work or dumb luck: It’s about paying attention.