7. Optimize and Automate – the seventh guiding principle of ITIL4
Optimize and Automate is a guiding principle of ITIL4 about the responsibility of the IT service organization to reduce costs and risks in IT service delivery
6. Keep it simple and practical – the sixth guiding principle of ITIL4
Keep it simple and practical is a guiding principle of ITIL4 about doing what is necessary for IT to achieve the desired outcome for the business
5. Think and work holistically – the fifth guiding principle of ITIL4
Think and work holistically is a guiding principle of ITIL4 about seeing the bigger picture and connecting IT services to business use
4. Collaborate and promote visibility – the fourth guiding principle of ITIL4
Collaborate and promote visibility is a guiding principle of ITIL4 about the importance for business and IT working together
3. Progress iteratively with feedback – the third guiding principle of ITIL4
Progress Iteratively with feedback is a guiding principle of ITIL4 about making sensible steps forward while asking for feedback and checking if IT still contributes to the value of the organization
2. Start where you are – the second guiding principle of ITIL4
Start where you are is a guiding principle of ITIL4 where it is important to understand what the IT department is already doing to provide value to the business
1. Focus on Value – the first guiding principle of ITIL4
The 1st guiding principle of ITIL 4 is focus on value and it might be a bit to abstract to help IT organizations improve in making decisions