Digital Organization Archives

Some lessons I have learned from working from home

Apr 1, 2020Paul LeenardsDigital Organization, Observations, Workplace DevelopmentProductivity, Working from home

I was hoping to attend a virtual seminar tonight, but the message “The room is full, unable to login” spoiled my potential fun. With the whole world trying to video conference from their kitchen table or attic, the systems are struggling to handle the load. My LinkedIn and Facebook timelines are filled with people presenting tips and how-tos on online collaboration, and of course, promoting their favorite tools and apps. Let’s zoom in on my blue jeans and hangout to get teams working Online Meetings I don’t really want to discuss the best communication and video conference solution, as there are already plenty of useful suggestions available from experts in…

Optimize and Automate – the seventh guiding principle of ITIL4

Dec 18, 2019Paul LeenardsDigital Organization, Observations, Service ManagementIT Service Management, ITIL, ITIL4, principles

Optimize and Automate is a guiding principle of ITIL4 about the responsibility of the IT service organization to reduce costs and risks in IT service delivery

Keep it simple and practical – the sixth guiding principle of ITIL4

Dec 12, 2019Paul LeenardsDigital Organization, Observations, Service ManagementIT Service Management, ITIL, ITIL4, principles

Keep it simple and practical is a guiding principle of ITIL4 about doing what is necessary for IT to achieve the desired outcome for the business

Think and work holistically – the fifth guiding principle of ITIL4

Dec 9, 2019Paul LeenardsDigital Organization, Observations, Service ManagementIT Service Management, ITIL, ITIL4, principles

Think and work holistically is a guiding principle of ITIL4 about seeing the bigger picture and connecting IT services to business use

Collaborate and promote visibility – the fourth guiding principle of ITIL4

Nov 27, 2019Paul LeenardsDigital Organization, Observations, Service ManagementIT Service Management, ITIL, ITIL4, principles

Collaborate and promote visibility is a guiding principle of ITIL4 about the importance for business and IT working together

Progress iteratively with feedback – the third guiding principle of ITIL4

Nov 25, 2019Paul LeenardsDigital Organization, Observations, Service ManagementIT Service Management, ITIL, ITIL4, principles

Progress Iteratively with feedback is a guiding principle of ITIL4 about making sensible steps forward while asking for feedback and checking if IT still contributes to the value of the organization

Start where you are – the second guiding principle of ITIL4

Nov 12, 2019Paul LeenardsDigital Organization, Observations, Service ManagementIT Service Management, ITIL, ITIL4, principles

Start where you are is a guiding principle of ITIL4 where it is important to understand what the IT department is already doing to provide value to the business

Focus on Value – the first guiding principle of ITIL4

Nov 6, 2019Paul LeenardsDigital Organization, Observations, Service ManagementIT Service Management, ITIL, ITIL4, principles

The 1st guiding principle of ITIL 4 is focus on value and it might be a bit to abstract to help IT organizations improve in making decisions

BBC: Museum of the Future: The building designed by an algorithm

Oct 28, 2019Digital CuratorDigital Building, Digital FutureBIM, Building Information Model

An example of the innovative building process using digital initiatives, like BIM

S+B: You can’t benchmark culture

Feb 25, 2019Digital CuratorDigital Organization, Digital StrategyStrategy+Business

Many managers and consultants approach organizations as if it is a closed and mechanical system. They expect to be able to freeze the organization, do a major change and then unfreeze to get the expected results. The acquisition of an innovative company in order to eject their mindset and culture into the organization is an example of that approach. Getting an interior designer to change the office into a Google playground is a similar idea. It doesn’t work that way. Organizations are more like open and organic systems. Rather than using surgery to replace unwanted parts, you can better teach and develop the organization to perform. And in order to…