Some time ago I was reading some critical articles on the role of the IT department. Some writers were arguing that with the emergence of cloud services the traditional IT department could become obsolete. I don’t think that moving to the cloud will be the end of f IT departments. In that case the IT department will still be needed to manage the virtual data center or to manage the cloud providers. When the business starts to use IT services from the cloud directly and without support from their IT department than we can put an end to the traditional IT department. What is needed is a mix of business and technology savvy team members working together to bring value to the organization. I call this the digital organization.
Research by MIT support my conclusion as well. Companies that have closed their IT department and mixed IT staff with the business shown that it can be done.
- Title: Making the HoloLens 2: Advanced AI built Microsoft’s vision for ubiquitous computing
- Written by John Roach
- Published: 7 November 2019 by Microsoft