ComputerWorld: With robots on the job, it won’t be IT as usual
What IT managers need to know about enterprise robotics
Will a Robot Find me a Job? – The Rise of Artificial Intelligence in Human Resources
Many people have been asking “will a robot take my job?” A recent competition may leave you asking “will a robot find me my next job?”
McKinsey: Putting customer experience at the heart of next-generation operating models
The benefits of improved customer experience can be fleeting unless changes to supporting back-end operations are made, as well.
Digital is reshaping customer experience in almost every sector.
HBR: Rethinking the Corporate Love Affair with Change
Managers have a tendency to belittle the people we see as “resistant to change” – the employees who don’t change fast enough.
HBR: Will the Gig Economy Make the Office Obsolete?
The gig economy, where independent consultants, contractors, and freelancers create portfolios of work in lieu of one full-time job, is transforming the way we work by disconnecting work from an office.
Scientific American: Building a Resilient Business Inspired by Biology
Building a Resilient Business Inspired by Biology Many global enterprises today have succeeded by following a simple recipe: procure, manufacture, and assemble in the lowest-cost locations; link these using reliable, standardized logistics and information technology; market the resulting products globally; and book profit in low-tax havens.
Paul Wilkinson: What does IT Value Look Like?
What Does IT Business Value Look Like? – ITChronicles Question: Why do we struggle so much in understanding and demonstrating VALUE with IT? Notice I did not say WITHIN IT. This is not simply an IT issue. It crosses the CHASM that is held in place by both Business & IT. In this article I will be focusing on ITSM value, not broader IT value.
Fast Co.Design: The Quest To Grow Cities From Scratch
Biologists have been experimenting with building materials made with living organisms for years. When will they be used to build our cities?
The smart building that even knows the best spot to park
Introduction into The Edge Building of Deloitte in Amsterdam by Erik Ubels, former CIO
CNET: When a smart apartment meets a smart city…
An example of linking citywide data with smart home platforms